Early Closure Holiday Hours 2024-2025

We are closed Earlier Than Normal as  we are relocating, from Midday on the 13th of December 2024 and re-opening on the 13th of January 2025.
All orders recieved in this period wil be processed on the 14th of January
Full details here 

Toll Free: 0800 252 337
Phone: 09 2678570
click to call

Terms and Conditions

Enhanced Products Ltd TA United Products New Zealand Bandsaw


TERMS AND CONDITIONS

The “Seller” means Enhanced Products Ltd. Trading as United Products New Zealand Bandsaw (UPNZBS). The “Buyer” means any company or
individual or entity that purchases goods or services from Enhanced Products Ltd.

PRICES

Prices listed on our website are prices that are current at the time of accepting an order.
Prices do not include GST unless otherwise stated. Prices on our website are subject
to change without notice . All prices are displayed in New Zealand dollars.

ERRORS AND OMISSIONS.

Although all the information in our catalogue has been carefully checked due to on going changes, errors or omissions may occur from time to time, we will be happy to resolve these issues when they occur.

TERMS OF PAYMENT AND METHODS

Payment must be made by the 20th of the month following month of invoicing. The Seller may cancel or suspend any credit facility if the Buyer delays payment for whatever reason.
Enhanced products Ltd retains the right to add any costs incurred should a collection agency be used to recover an unpaid account due date.
If debt collection costs are incurred – the Buyer is liable for payment of such collection costs.
All goods and/or services supplied by United Products Ltd remain the property of United Products Ltd until such time as payment is received in full.

Accepted payment methods:

  • Credit card via Payment Express / Windcave
  • On Account (Must have an account with United Products Ltd)
RETURNS POLICY

In the first instance Make contact before returning your goods.

Most of our products, and all of our bandsaw blades, are custom made for your order so please choose carefully.
In situations where we have made an error on your order, we will offer a return, exchange, or refund.
We reserve the right to nominate the method of return.

If you have changed your mind or ordered incorrectly and the item is custom made, we may not be able to offer a refund. Please contact us to discuss.

On unusual or low volume items that we can't resell within a reasonable timeframe ( 6 months) we are unlikely to except them back.

In some cases, on fast moving common items, we can offer a credit less a restock fee of not less than 25% of the net value of the original sale, based on the following conditions.

• You return the item within 30 days of purchase
• Can provide your invoice number or adequate proof of purchase
• The item must not have been used or damaged, or shows signs of rust

PRODUCT WARRANTIES

Product warranties will be specific to the product purchased and such warranties need to be
checked by the purchaser prior to purchase.

CONSUMER GUARANTEE

UPNZBS observes the Consumer Guarantees that are set out in New Zealand Consumer Law. If you have purchased an item from UPNZBS and it is not of acceptable quality or does not match the description, UPNZBS will happily repair or refund. If this occurs, please contact our Sales Team on 0800 252 337 to seek further advice or contact us by email.
The Consumer Guaranty Act does not apply to goods purchased for commercial use.
For more information please refer to www.consumer.org.nz

SELLER LIABILITY

In the unlikely event of product failure or other business association with the Seller leading to loss, injury or death, the value of the Seller’s liability shall extend no further than the value of the goods to which the claim relates. The Seller shall not be liable for any third-party claims resulting from the purchase or use of its products.

COMMUNICATION

During our performance of the Services we may wish to send messages and/or documents to each other by email. As e-mail carries with it the possibility of inadvertent misdirection, or non-delivery of confidential material, unless you notify us otherwise you consent to the use of e-mail
Both parties will carry out procedures to protect integrity of data.  In particular, it is the recipient's responsibility to carry out a virus check on any attachments before launching any documents, whether received on disk or otherwise.

PRIVACY POLICY

When you communicate or conduct a transaction via this web site, you supply us with personal information.  Your privacy is important to us and therefore your information and contact details are only used for the purpose for which you supplied them.  We will not share, sell or pass this information onto other third parties, except where legislation requires.

 


Factory Location

12e Dalgety Drive Wiri
Auckland, 2104

Map

Contact us:

Toll Free: 0800 252 337
Phone: 09 2678570
Fax: 09 267 8574

Email: sales@unitedproducts.co.nz